Welcome to Genova Bike Sharing!

It is the bike sharing service of the city of Genova. You can take a bicycle in a station, use it for the time you need it and return it to the same station or another one.

You just need to register on the Weelo app and buy one of the available memberships (see Costs and Fares). When you are at a station, select on the app the bicycle you want to use and it will unlock as if by magic. To return it, insert the bike into one of the free columns.

With the Weelo app, that can be downloaded for free on every Apple and Android smartphone.

Costs and fares

Choose the membership that best suits your needs

PAY-AS-YOU-GO MEMBERSHIP

Subscribe to Zena By Bike

1 YEAR - RECHARGEABLE

40 € 

20 € of credit included

  • Valid 365 days from first use
  • In case of renew the cost of the annual subscription is 20 €
RENTAL FARES

• first 20 minutes: free of charge
• from 21 to 60 minutes: 1,50 €
• next half hours or fractions: 2,50 € each

  • Fares are applied to both classic and electric bikes

SHORT-TERM MEMBERSHIPS

If you need the bicycle for a short time

One Day

15 €

Valid 24 hours from first use

  • Renewable as many times as you need
  • Valid both for classic and electric bicycles.

  • IMPORTANT: the bike must always be returned before midnight of the day of rental.
Three Days

30 €

Valid 72 hours from first use

  • Renewable as many times as you need
  • Valid both for classic and electric bicycles.

  • IMPORTANT: the bike must always be returned before midnight of the day of rental.

Main rules

It is allowed to use only one bicycle per person; if you are in a group, everyone must have his/her account and buy his/her membership.

Absolutely not! It is forbidden by the regulations and you risk the immediate block of your membership.

The use of the service is allowed to people over the age of 14.

No, it is not allowed.

There is no insurance coverage either for the rider or for third parties.

No, the service is available h24 every day including holidays.

More questions?

Read the whole regulations at this link.

Our Customer Care Service can be called every day from 7 to 21 on the number (0039)0110142608

You can also text us on WhatsApp or send us a photo to report a problem.

For problems with payments or refund requests, write to info@bicincitta.com

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